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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Hitachi products

The group «New Technologies» offers products from the plant Hitachi: tomographs, ultrasound scanners, sample preparation systems
  • Magnetic resonance imaging Hitachi
    Magnetic resonance imaging
    AIRIS Light, Vento, APERTO, etc.
  • Sequencers based on capillary electrophoresis Hitachi
    Sequencers based on capillary electrophoresis
    CE DS3000, etc.
  • Automatic biochemical analyzers Hitachi
    Automatic biochemical analyzers
    7180 et al .
  • Sample preparation systems Hitachi
    Sample preparation systems
    LabFLEX3500, LabFLEX2600, etc.
  • Cell Culture Equipment Hitachi
    Cell Culture Equipment
    ACC-200, etc.
  • Portable ultrasound scanners Hitachi
    Portable ultrasound scanners
    Noblus, Arietta Prologue, etc.
  • Ultrasonic scanners Hitachi
    Ultrasonic scanners
    Futus, F31, Vision, Lisendo, etc.
  • Ultrasound sensors Hitachi
    Ultrasound sensors
    L34, VL54, UST-5551, C42K, etc.

NEW TECHNOLOGIES GROUP

For sales and support please contact

Representative offices in front/city.where_countries.Russia, front/city.where_countries.Armenia, front/city.where_countries.Belarus, front/city.where_countries.Kazakhstan, front/city.where_countries.Kyrgyzstan, front/city.where_countries.Tajikistan, front/city.where_countries.Uzbekistan and other countries of the world. Delivery to any city.

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